Physical Therapists can identify what is causing your problem, and together help you recover. Muscle imbalances often cause stress on the joints, and overuse can cause strains in the soft tissue. Physical therapy can correct these issues and allow you to live a healthy and active life.
What if I don’t have an injury?
As physical therapists, we are movement experts. We are trained to spot dysfunctions, and knowledgeable in how to correct them. We can help you improve your running mechanics, posture, or lifting strategies. Often these wellness visits will include some manual therapy as well as exercise and advice on what to do at home.
How long will I work with my physical therapist at each session?
Our treatments are 45 minutes. You will spend your entire treatment session one-on-one with your physical therapist. We do not have assistants or aides.
Am I covered by insurance??
We are contracted in network with some private insurance PPOs and Medicare. If we are out of network with your insurance company, it means we don’t have a contract with them, but can still submit claims. Your expected contribution will depend upon the insurance company and the plan.
Why are you out of network with some insurances?
We are proud to offer a high level of care to our patients, with one-on-one treatments. We want our patients to get better faster, and believe that the treatments should be with a physical therapist, not an aide or assistant. Therefore, we choose to be out of network with the insurance companies that do not seem to value physical therapy as much as we do.
Do I need a referral for physical therapy?
In California you do not need a referral to come to physical therapy. You are able to receive care for 12 visits OR 45 calendar days without a referral. After that time, you will need to visit a physician for a more formal diagnosis. There are some insurance companies that still require a physician referral to cover physical therapy services. Please contact your insurance company to find out if you can come to physical therapy without a referral.
What should I bring to my first physical therapy visit?
You should bring your insurance card, ID, and physician referral (if you have one). Please bring any MRI reports or other relevant information. It is helpful to have a current list of medications and past surgeries or major illnesses.
What should I wear to my treatment sessions?
Physical therapy evaluations will require you to move. Please wear comfortable clothing that will allow access to the body part we are going to treat.
My doctor wrote a referral for a different office- can I come see you instead?
Of course! Physicians often recommend a facility they are familiar with. If you feel that we would be a better match for your needs, you can bring your physicians referral to us, and we will honor it.
What is your cancellation policy?
We expect our patients to be as committed to their rehab as we are. For that reason, we require you to give us 24 hours notice if you need to cancel or reschedule an appointment, so that we might also have the chance to offer it to another patient.
Can I Fill out My New Patient Forms Ahead of Time?
Yes! Here is a link to our patient portal. It will prompt you to create a log in and all your information can be safely entered into our patient portal so you don’t have to fill out forms in the office, and allows us to go green.
We are proud to be located in downtown Walnut Creek with easy access from the 680 freeway. We are located in Quail Court, which is by Las Lomas High School. When you schedule your appointment we will send you detailed directions and where to park.
